ALL SALES ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS:

TERMS
•  We accept all major credit cards. 
•  We will accept personal checks or money orders, but shipments will not take place until funds have cleared our bank. 
•  We extend Thirty Day (30) open accounts to customers on approved credit.  If credit terms are desired, please contact our sales department.
•  All special and/or drop ship orders must be pre-paid and are non-refundable. 
•  Please note that a sales tax will be added for all shipments within the state of Wisconsin. 
• Customer will be liable for any and all actual collection cost or attorney fees for past due accounts.

FREIGHT POLICY
•  All shipments will be billed at actual transportation cost plus any handling and/or surcharges.  

SHIPPING
•  All orders are shipped UPS, US Mail, or Common Carrier (truck) depending on weight and circumstances. 
•  UPS cannot deliver to P.O. Boxes.
•  Truck deliveries are quoted as dock to dock shipments.  Inside, lift gate, and terminal deliveries must be asked for and quoted separately. 
•   If you require a specific delivery time on your order, check with your customer service representative and we will do everything possible to accommodate you. 

SHIPPING CLAIMS
•   It is the customer’s responsibility to inspect and report both external and internal damage to shipments at the time of delivery by indicating such on the delivery receipt. 
•  All claims for merchandise damaged in transit must be made with the shipping company.  We will be glad to assist in any way possible in the event of a damaged package but, the actual claim must be made by the customer to the shipping company - no exceptions.

PRICING
•  Prices subject to change without notice
•  Our accounts receivable department must be notified within 5 business days after receipt of shipment of any errors to your invoice or quantity dispute or claims of shortages.

WARRANTY CLAIMS
•  All product warranties are issued by the manufacture and subject to their terms and conditions.
•  All warranty questions are to be directed to your customer service representative. Warranty claims will require the submission of a warranty claim form and are subject to the decision of the manufacturer as to their validity.  We will do everything possible to insure that every manufacturer honors the full terms and conditions of their written warranty.

RETURNS
•  No merchandise may be returned without a "Return Authorization Number" from Midwest Trade Tool Company.
•  Return Authorization Numbers are only valid for 15 Days.  
•  All material must be returned freight pre-paid in order to be considered for either credit or replacement. 
•  Merchandise that has been discontinued cannot be returned under any circumstances.  No Refunds!

RESTOCKING CHARGE
•   Any merchandise returned for credit only, will be subject to a 20% restocking charge. 
•   All returned merchandise must be in the original container that it was shipped in and in re-sellable unused condition.